As the IT Service Specialist, you will:
- Promote positive technology experiences and outcomes while serving as a single point of contact for all end user tech support
- Provide reactive support for level 1 incidents with a goal of reducing or minimizing threats and vulnerabilities
- Triage and fulfill all technology related requests within defined SLAs
- Coordinate the response to major IT incidents in collaboration with cross-functional teams to minimize impact on end users and business operations
- Support with identifying underlying issues to prevent recurring incidents
- Support on a primary shift throughout the week: Monday – Friday or Thursday – Monday
THE COMPENSATION
The typical hiring range for this position is $20-40 per hour. The final agreed upon [salary/wage] may vary based on factors such as job-related knowledge, skills and experience.
We are always looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed upon wage may be adjusted to reflect your individual qualifications.
Aritzia’s Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. With comprehensive benefits, aspirational workspaces and elevated employee perks and experiences — we provide it all.
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
- Product Discount – Maybe you’ve heard of our famous product discount? You have now.
- Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
- Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.
The IT Service Specialist has:
- Proven skills, certifications, education, and/or experience
- A commitment to learn and apply Aritzia’s Values and Business and People Leadership principles
